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Donation Error

Postby ShrykeAbyss » Tue 17 May, 2016 4:55 pm

Hi,

I tried donating last month when my VIP expired, but only got a Paypal error after logging in. The same thing happened again today when I tried donating again, even if I tried using a different browser. I know my Paypal works because I've used it between the two dates. Do you know of any possible way to fix this?
ShrykeAbyss
 
Posts: 19
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Re: Donation Error

Postby EBassie » Tue 17 May, 2016 5:35 pm

Hi ShrykeAbyss,

I don't know why this is happening to you.
I just checked and I have no issues making a donation with my own Paypal account.

You can try to send us money from within the Paypal website to our email address: XXXXXXXX

With regards,

EB
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Re: Donation Error

Postby EBassie » Tue 17 May, 2016 6:07 pm

What is the error you are getting? You maybe have a screenshot?
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Re: Donation Error

Postby ShrykeAbyss » Tue 17 May, 2016 6:11 pm

http://i.imgur.com/HQh15tv.png

This is the error I get. I just donated through the Paypal website though, and it seemed to go through properly. Did you get it?
ShrykeAbyss
 
Posts: 19
Joined: Thu 16 Oct, 2014 8:32 pm

Re: Donation Error

Postby EBassie » Tue 17 May, 2016 6:22 pm

Hi ShrykeAbyss,

yes we have received the donation.
I've activated your VIP slot.

Thanks for your support.

With regards,

EB
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Re: Donation Error

Postby ShrykeAbyss » Tue 17 May, 2016 6:52 pm

How long is the VIP slot active for?
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Posts: 19
Joined: Thu 16 Oct, 2014 8:32 pm

Re: Donation Error

Postby EBassie » Tue 17 May, 2016 6:57 pm

I guess as long as we keep our BF4 servers ;)

Our servers were just renewed for another 6 months.
So these servers will at least stay online until early November and probably even after that.

Not sure what will happen with Battlield ONE though... waiting anxiously for more information from EA / DICE.
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